Selected work
Clinician Tools
Scaling medical services with bespoke tools
I worked with nurse practitioners and surgeons in order to understand their workflow needs for a medical second opinion service. I built relationships, earned trust, and fostered open communication, which enabled me to design a web tool that streamlines cumbersome workflows and supports ever-evolving processes.
Surgery patient guide
By your side on the quest to overcome pain
The journey through joint replacement surgery is physically and emotionally demanding. Research shows that patients with accurate expectations have improved outcomes, yet patients often receive little education from their providers.
To better prepare surgery patients, we made an interactive guide containing education about what to expect and how to prepare for each phase of the journey, along with tools to manage stress and pain.
Design Systems & Operations
Elevating design team performance and culture
I created and implemented a “team elevation plan,” in collaboration with design managers. I provided the team with processes, standards, tools, and rituals to build and strengthen culture.
With this support, the team accelerated output by 3x, while improving cohesion and consistency. This greatly improved our reputation with stakeholders and resulted in grants of additional headcount.
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Transforming how Apple customers seek support
Serene VR
Immersive digital therapeutics
Project
Self directed
Role
Designer & Developer
Year
2022
Time
4 months
